The Most Significant Operational Achievements during the Fiscal Year Ended on 30/09/2021
- Infrastructure of Credit Information Network Company (Ci-Net) systems has been completed in the crisis recovery environment site according to the best international standards.
- Data Center systems in crisis recovery site have been upgraded and developed to become at the level and rank of the data center systems in the production environment site (Active-Active) as part of the implementation of the Business Continuity Management (BCM) Plan strategy.
- Secure communication networks have been developed and updated between (Ci-Net) and its subscribed members, customers, as well as with data and information providers from government agencies and annexed authorities.
- Launching the HR screen for inquiry on names of (new) bank employees whose services were terminated by a penal action in the automated system of (Ci-Net) in accordance with the requirements of Central Bank of Kuwait.
- Improving the security levels of the internal network infrastructure and adding security and protection systems to enhance the security level of the internal communications network.
- Launching the subscription service on the website (Ci-Net) and the smart phone app and verifying the identity of the applicant by linking and integrating with "Kuwait Mobile ID" app in cooperation with the Public Authority for Civil Information.
- Launching the interactive displays platform in the Ci-Net Interactive Module for the portfolio of commercial credit facilities, which provides a set of analytical reports that include data, statistical and credit information for each subscriber separately, by displaying them through digital screens in an accurate and instantaneous manner for use by the authorities operating in the sector, as part of the company’s plan to develop its services after launching digital interactive displays for the personal loan portfolio of subscribers last year.
- Updating the business continuity and crisis recovery plan and developing its strategy on an ongoing basis by analyzing the current gaps (Gap Assessment) for the business continuity management system, crisis recovery and IT emergency management, in addition to developing standards and controls that can lead to improving business continuity and crisis recovery plans, based on good analysis and improvement of the approaches and policies developed for the same.
- Launch of credit rating product (scoring), which summarizes the customer's credit assessment in the form of a digital indicator according to statistical bases and methods applied to all customers in order to determine the degree of risks associated with the customer's payment of its future obligations according to its history and credit history.
- Launch of procedures for testing automatic linkage with credit information centers and companies in GCC States in the experimental environment (UAT) before transferring them to the actual production environment (Go Live), according to the Decision of the Supreme Council of the Gulf Cooperation Council for the Arab States issued at the Council’s meeting in its thirty-seventh convention in the Kingdom of Bahrain, which resolved to approve the exchange of credit information between GCC states in accordance with the (short-term) action plan and the comprehensive framework of the mechanism for facilitating the exchange of credit information between GCC States, with the aim of linking credit information centers in the Arab Gulf states to exchange credit data and information electronically through providing electronic channels with a high degree of security and confidentiality in information security and technology, and applying best practices in cyber security technology.
- Modifications have been made to the programs for processing the daily update file of data and information received from the subscribing members by strengthening mechanisms for checking and conforming to the data and information received to conditions of the areas of daily update file (Data Quality).
- On the basis of (Ci-Net) mission, which aims to attract and increase number of Kuwaiti national competencies and cadres, the company has localized vacant jobs in its organizational structure, as the ratio of national labor reached 40% of the total workforce as on September 30, 2021, compared to 32% in September 30, 2020.
